Legal
Trainiq B.V. supplies course administration software to training providers in the Netherlands. This page collects every document: the terms, our privacy policy, how we handle personal data, which sub-processors we use and how we secure our infrastructure.
Terms and conditions
The agreement between Trainiq and you as a training provider: term, payment, availability, intellectual property and the data processing agreement (articles 20 to 29).
Includes DPAPrivacy policy
Which personal data we collect, what we use it for, how long we keep it and which GDPR rights you have.
Data processing agreement
Why you do not need to sign a separate DPA: at Trainiq the data processing agreement is part of the terms and conditions. Explanation and frequently asked questions.
GDPR art. 28Sub-processors
The current list of third parties we use (hosting, e-mail, payments, bookkeeping, AI), with their location and certifications.
Security
Our technical and organisational measures: encryption, magic-link login, audit logs, backups, data minimisation and our data breach procedure.
Infrastructure
What our infrastructure consists of: the set-up, a separate environment per training provider, redundancy, backups and how we manage access. All inside the EU.
Availability & maintenance
Our uptime target, when we carry out maintenance, where your data is stored and how to report an outage.
Cookies
Which cookies we use, what we deliberately do not do and how to opt out.
Questions about any of these documents? E-mail info@trainiq.nl or call +31 85 071 1114.